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M.Sc. (Service Industry Management)
Master of Science in Service Industry Management

Duration:	2 Years
Level:	Post Graduation
Type:	Degree
Eligibility:	Graduation

M.Sc. Service Industry Management or Master of Science in (Service Industry Management) is a postgraduate Industrial Management course. Service Industry Management is a process in which many companies that are primarily earning revenue through providing intangible products and services are managed. The students are exposed to various segments of the Service Industry namely Airlines, Tourism, Hospitality, Retail, Events, Banks, Insurance, Health, Media & Entertainment ,etc. and management subjects like HRM, TQM, Entrepreneurship, Cross Cultural Management, etc. Practical Exposure in the form of field visits, role plays, case studies, discussions, on the job training, etc. adds value to the course.

M.Sc. Service Industry Management Eligibility

B.Sc. or any other equivalent qualification in relevant subject with minimum 60% marks
Some of the very reputed universities and institutes conduct entrance examination to get admission to the degree course.

M.Sc. Service Industry Management Syllabus

The following are study related subjects:-

Sr. No.	Subjects of Study
1	Global Continental & Regional Emerging trends in Service Industry
2	Service Management Basics
3	Major Segments in Service Industry Management I
4	Business Communication & Cross Cultural Management in Service Industry
5	Total Quality Management in Service Industry
6	Strategic Management for Service Industry
7	Sales & Marketing Management in Services
8	Major Segments in Service Industry Management II
9	Research Methodology & Management Decisions
10	Customer care & Interpersonal Skills
11	Project Planning Analysis implementation
12	Strategic Marketing
13	Creativity & Entrepreneurship
14	Cross Cultural Management
15	Human Resource Management
16	Employability skills Management
17	Management Information System
18	OJT (Dissertation)

M.Sc. Service Industry Management Colleges

M.Sc. Service Industry Management Course Suitability

The course is suitable for any student wishing to move into IT Service Management, and is particularly relevant to business strategic planning, service delivery and support, continuity planning, application and infrastructure management.
They must have good interpersonal and communication skills, as they have to deal with different types of persons during their careers.
They should have courage for achievement and effort as the job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
They should be able to take initiative as the job requires a willingness to take on responsibilities and challenges.

How is M.Sc. Service Industry Management Course Beneficial?

The course prepares the candidates for the positions of cabin crew, ground staff, and city office in the airlines, front office, F& B services and housekeeping in hospitality, sales executive in the retail sector, banks, insurance, ticketing, reservation and customer care executives in the travel & tourism sector, etc.
They have excellent career prospects in the field of IT service management. They are equipped with the skills for outsourcing, IT and business strategic planning, service delivery and support, continuity planning, application and infrastructure management.
Students can have employments in all areas of service management from help desk to second and third level work in IT support.
The Master Degree course provides them knowledge and expertise to lead projects such as outsourcing management, contingency planning, strategic alignment, implementing continuous improvement, reducing costs, and project and change management.

M.Sc. Service Industry Management Job Types