M.Sc Service Industry Management

Master of Science in Service Industry Management

M.Sc Service Industry Management or Master of Science in Service Industry Management is a Post-Graduate Industrial Management course. Service Industry Management is the practice of managing several organizations that generate income largely through the provision of intangible goods and services.

Students are exposed to numerous service industry areas such as airlines, tourism, hospitality, retail, events, banks, insurance, health, media & entertainment, and so on, as well as management courses such as HRM, TQM, entrepreneurship, and cross-cultural management. Field trips, role plays, case studies, debates, on-the-job training, and other forms of practical exposure add value to the course.

M.Sc Service Industry Management Eligibility

• The aspiring candidates must have qualified for their Graduation degrees such as a Bachelor of Science degree or any other equivalent qualification in a relevant subject from a recognized University.
• The students should have secured a minimum of 60% aggregate marks in their Bachelor's.
• Some of the very reputed universities and colleges conduct entrance examinations for admission.

M.Sc Service Industry Management Syllabus

Syllabus of Service Industry Management course as prescribed by various Universities and Colleges.

M.Sc Service Industry Management Colleges

• Punjab Technical University - PTU, Jalandhar
• Institute of Tourism and Future Management - ITFT, Mohali
• Hoshiarpur Institute of Management and Technology - HIMT, Hoshiarpur

M.Sc Service Industry Management Course Suitability

• The Service Industry Management course is appropriate for any student interested in moving into IT Service Management and is especially applicable to company strategy planning, service delivery, support, continuity planning, application, and infrastructure management.
• They must have strong interpersonal and communication skills because they will be dealing with a variety of people throughout their employment.
• The candidate must be self-motivated since the work involves a willingness to accept responsibilities and difficulties.

How is the M.Sc Service Industry Management Course Beneficial?

• The Service Industry Management course prepares candidates for positions such as cabin crew, ground staff, and city office in airlines, front office, F&B services, and housekeeping in hospitality, retail sales executive, banks, insurance, ticketing, reservation, and customer care executives in the travel & tourism sector, and so on.
• They have a bright future in the field of IT service management.
• They are trained in outsourcing, IT and business strategy planning, service delivery and support, disaster recovery planning, and application and infrastructure management.
• Students can work in all aspects of service management, from the help desk to second and third-level IT assistance.

M.Sc Service Industry Management Employment Areas

• Colleges and Universities
• Food Service Management Companies
• Government / Private Hospitals
• Transport Companies
• Military Services
• Sport and Tourism

M.Sc Service Industry Management Job Types

• Area Sales Manager
• Business Development Manager 
• Customer Advisor / Customer Service Assistant / Customer Service Supervisor / Customer Service Manager
• Key Accounts Manager
• Service Delivery Manager
• Team Leader