I.K. Gujral Punjab Technical University Courses
Contact Information
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location_on
Jalandhar - Kapurthala Highway, VPO - Ibban, Jalandhar, Punjab 144603, India
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call
(01822) 662533, 662535, 662582 / phone_iphone (Toll Free No. 1800-266-2501)
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email
- web_asset
Approved By: UGC AICTE
M.Sc. (Service Industry Management)
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Duration: 2 Years |
Eligibility: Graduation |
Course Detail
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Semester – I |
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Course Code |
Course Title |
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PGS-101 |
Global Continental & Regional Emerging trends in Service Industry |
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PGS-103 |
Service Management Basics |
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PGS-105 |
Major Segments in Service Industry Management -I |
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PGS-107 |
Business Communication & Cross Cultural Management in Service Industry |
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PGS-109 |
Total Quality Management in Service Industry |
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Semester – II |
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PGS-102 |
Strategic Management for Service Industry |
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PGS-104 |
Sales & Marketing Management in Services |
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PGS-106 |
Major Segments in Service Industry Management –II |
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PGS-108 |
Research Methodology & Management Decisions |
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PGS-110 |
Customer care & Interpersonal Skills |
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Semester – III |
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PGS-201 |
Project Planning Analysis implementation |
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PGS-203 |
Strategic Marketing |
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PGS-205 |
Creativity & Entrepreneurship |
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PGS-207 |
Cross Cultural Management |
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PGS-209 |
Human Resource Management |
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Semester – IV |
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PGS-202 |
Employability skills Management |
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PGS-204 |
Management Information System |
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PGS-206 |
OJT (Dissertation) |
