B.Com Customer Service Management

more_vert

Bachelor of Commerce in Customer Service Management

Duration

3 Years

Level

Graduation

Type

Degree

Eligibility

10+2 or Equivalent

B.Com Customer Service Management or Bachelor of Commerce in Customer Service Management is a full-time three-year undergraduate degree program. Client Service Management degree refers to the procedures, tactics, and technology used by businesses to evaluate client interactions. CSM strives to promote client retention, evaluate feedback, and improve the entire customer experience. To improve their organization's customer service, people might employ research, project management approaches, and organizational tools.

B.Com Customer Service Management Eligibility

  • The candidates must have passed their 10+2 examination or equivalent from a recognized Board.
  • The students should have secured a minimum of 55% aggregate marks at their Intermediate level.

B.Com Customer Service Management Syllabus

Syllabus of Customer Service Management Course as prescribed by various colleges & universities.

Business Policy

Communications

Corporate Taxation

Consumer Behavior

Corporate Environment

Finance Management

Human Resource Management

Inventory Management

International Business Management

Managerial Accounting

Management of Organizations

Production Planning and Control

Risk Planning

Resource Management

Service Management

Project Work

 

B.Com Customer Service Management College

  • Andhra University - AU, Andhra Pradesh

B.Com Customer Service Management Job Types

  • Business Development Manager
  • General Supervisor
  • Marketing Manager
  • Management Accountant
  • Production Manager
  • Research Officer
  • Sales Manager

Advanced Course in B.Com Customer Service Management

  • M.Com Customer Service Management