__________Organisation Letter Head __________ Your Title __________ Your Address __________ Your Contact
__ ____ 20__ (Date)
_________ Addressee’s Title ________________ (Addressee’s Address) _____________Ref / Sub Dear ________, This is to inform you that the __________ purchased by us ______ ago do not work properly. Most of them ____________ and some of them ___________. As per the warranty and replacement policy we are entitled to have replacement within __year of the purchase without any extra cost, if and when any problem occurs. We would have suffered a major loss if we didn’t have some spare__________. Fortunately we did have them but they required some fine tuning. However, we are not charging anything for the time and effort required to do so. But we do need the replacements ASAP. And that is what the purpose of this letter is. You can even pay for the replacements only by cheque or online transfer. I am also requesting reimbursement for the shipping charges for returning the original order to you. I have enclosed copies of purchase order, warranty and shipping charges for your reference. If you have any questions, comments, or concerns, please do not hesitate to call me or e-mail me at ________. I expect we can settle this matter in a timely and cooperative manner. Signed, __________Your Name __________ Your Signature Encl: Copy of Purchase Invoice Copies of Warranty Documents Copy of Shipping Charges |
_____________________________ Headline _________ Addressee’s Name _________ Addressee’s Designation _________ Addressee’s Organsiation ________________ (Addressee’s Address)
__ ____ 20__ (Date)
I am writing this letter on behalf of all ______________ who firmly believe that ____________________________________________(state your persuasion) The reasons which we have outlined have been researched with the help of (name of the organization, professional etc.)
Eagerly waiting for a positive response. Thank you for your time. Yours Obediently, _________ Your Signature _________ Your Name __________ Your Organisation ___________ Your Organisation/Personal Address ____________ Your Organisation/Personal Address Encl: __________ (documents supporting your persuasion) |