Front Office Executive is also known as Receptionist in common parlance - Relatively a new name in the list of professions preferred by today’s younger brigade. But this is one such profession which is spreading its wings more than many other professions. In the last decade or so with the opening up of the world’s economy and spreading of multinational culture throughout the world and especially in the Asian countries like Indian the importance of the Front Office Executive has increased a lot. Infect they have become the face of every organization whether national or multinational. These are the professional on whose shoulder depends the reputation of the organization as they are the ones who are supposed to meet the clients of the organization before anybody else. In the real sense, they are the persons who represent their organisations to the outer world. Responsibly of efficient front office executives is also to make the visit of the person hassle-free by giving him/her the required information with utmost clarity and simplicity. Experienced receptionists are able to assess the needs of visitors and help them to know what they are required. To discharge his duties with efficiency a Front Office Executive must be up-to-date on current rules and regulations of the organisation he is working for. A trained professional only can correctly advise visitors, and take care of their needs when it is necessary. Young people without any specific qualification but with a desire to work in a good organization can opt for this career.
To become a Front Office Executive one has to undergo one or more of the following Courses
1. Educational Qualification
Although no specific qualification is required for one to be a Front Office Executive. Still to be able to do his work efficiently and confidently one should at least be a graduate with good command over English and some local language. Besides one should be aware of the basic functioning of the organisation and about the job profile of his bosses.
2. Desired Professional Qualification
To be an effective Front Office Executive Diploma in Office management can do wonder in terms of boosting confidence and handling the work in a more effective and efficient level.
It is their responsibility to handle the persons coming in contact, with perfect professionalism irrespective of the incumbent’s credentials. Besides taking care of the clients of the organization they are also responsible for the comfort of their own bosses. They are the professional who has to take the responsibility to lower the burden of their bosses by talking the lesser important visitors themselves with their soft skills and professionalism. Although the job profile of the front office executive varies with the organization one is working with yet public dealing remains the same for every organization.
With the widening of the Official network of the various multinational companies throughout the world, there is a many-fold increase in the demand of these professionals. Thus there is great scope for the Front office Executives in the coming time.
A fresher Front Office Executive can expect to get nearly Rs.7,000 to Rs.8,000 After gaining some on job experience one can expect as good as Rs.12,000 to Rs.15,000 in the multinational organization and even get more than that.