Hotel management is a service industry which focuses on serving the needs of its clients. Hotel Managers are responsible for the efficient and profitable operation of their establishments. The hotel management industry is truly becoming global. Although it is considered one of the most glamorous careers, hotel management requires professionals who can keep their calm even in the most challenging situations. Choosing a hospitality career provides a broad scope of work locations, including hotels, casinos, restaurants, private concierge companies, event planning services, airlines and much more. There are many opportunities to start at the bottom and work your way up to management, you just need to set your goals and gain the appropriate experience and training and work hard. It covers a wide range of services including food service, accommodation and catering. The hotel management field is always been a demanding career option among the students, with the globalization more and more hotel industries as expanding their business to the global markets. This has created a huge demand for hotel management professionals. The major job fields in the hospitality sector include Hotels, resorts, fast food chains, restaurants, etc. A hotel management professional can be employed in any of the above-mentioned fields.
Career Options in Hotel Management
The boom in the tourism industry has resulted in the immense growth of the hotel industry in India. As hotels fall under the service industry, the motive of hotel management courses in India is to prepare the students to face the challenges of this competitive world. There are plenty of career options for the hotel management student as discussed below.
- Hotel General Manager: The hotel general manager is the person who directs everything involved in the operation and financial viability of the property. He/she creates standards for personnel administration and performance, service to patrons, room rates, advertising, publicity and food selection. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning for all departments in support of our service culture, maximized operations and guest satisfaction. Work Very closely with the hotel owners and other stakeholders. A university degree in hotel management or a related field with Experience in the opening, managing or re-positioning a hotel with a clear track record. Excellent computer system skills. A Hotel general manager can earn an average salary of Rs.12,00,000 per year.
- Front-office Manager: The hotel front-office manager is tasked with making sure that the front desk, the place where guests first come into contact with the hotel and staff, runs smoothly and effectively. The front desk is the area of the hotel where guests form their first and last impressions of the hotel; this makes it really important for the Front Office Manager to work hard to create a pleasant experience for guests to ensure their return. They manage and train the front office staff. Also, ensure the front desk provides a professional and friendly service for guests. They also have to deal with guests. Moreover, the arrangement of staff schedule is also done by the same. They are the liaison between the general manager and staff. A hotel management related degree or diploma will always stand you in good stead. An experienced manager can expect to earn an average total compensation of Rs.4,25,000 per year.
- Food and Beverage Manager: A Food & Beverage Manager forecasts, plans and controls the ordering of food and beverages for the hotels or hospitality properties. They also manage the finance related things to the whole process of purchasing food and drink for the hotel premises. Purchasing includes sourcing, ordering and transporting of food and beverages. In a hotel environment and often in a restaurant, he may oversee the running of the restaurant and will be in charge of the staff in the restaurant. They must have great verbal and written communication skills, possess excellent forecasting and budgeting skills. Also, work well with colleagues and have a good understanding of inventory management systems with strong leadership skills. A Food & Beverage Manager should have a hospitality diploma and experience in similar positions in the hospitality field. The average pay for a Food and Beverage Manager is Rs.6,00,000 annually.
- Executive Chef: The executive chef is also known as the chef manager or head chef, he/she is the in-charge of everything that goes out of the kitchen and maintains full control of the kitchen staff at all times. They may develop and standardize recipes, maintain safety and sanitation in the kitchen, maintain equipment, design food presentation aesthetics, plan and prepare special menu items, choose menu designs and determine menu prices. They may also be in charge of interviewing, hiring and training new kitchen personnel. There must be excellent cooking skills as well as an understanding of products and ingredients along with the ability to write menus that are both creative and profitable present in an executive chef. You to have earned a bachelor's degree in a hospitality field, such as hotel management or culinary and pastry arts. Along with, 7 to 8 years of work experience for executive positions. An executive chef can earn up to Rs.18,00,000 per year, rest is upon the hotel or restaurant in which he/she is working.
- Casino General Manager: A casino’s general manager will ensure that the money coming into the casino exceeds the money going out of the casino and sees that customers are satisfied with how they are treated by the facility and the staff. Casino general managers coordinate all of the activities and services offered at a casino. As a general manager, you often answer to stockholders, and you can be held responsible if your marketing plans and business policies aren't as effective as they should be. Casino managers should be able to work well with others and motivate employees to provide superb customer service. Solid communication and critical thinking abilities are also valuable. A bachelor’s degree in hotel management or hospitality management needed along with the great people skills, leadership qualities and technical knowledge to become a casino general manager. The average casino manager salary in India is Rs.7,50,000 per year.
- Housekeeping Manager: The housekeeping managers oversee the operations of the housekeeping department. They manage the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities and other specified areas are kept in a clean and orderly condition. They also inspect all facilities, recommend the upgrades when needed. They work at hotels or onboard such as luxury accommodations like ships, yachts, universities, clubs and hospitals. A bachelor’s degree in the field of hotel or hospitality management is required to become a housekeeping manager. A housekeeping manager can earn near about Rs.7,00,000 per year.
- Hotel Steward: Hotel Steward is an entry-level position. Hotel Stewards are responsible for everything involved in the experience of a fine dining establishment, besides actually cooking the food. Hotel Stewards perform a variety of duties and responsibilities; maintain cleanliness of all dining utensils, maintain cleanliness of kitchen and storage areas, assist with food storage, rotation and preparation, maintain high standards of personal appearance and they have to approach each customer with a positive attitude. A bachelor’s degree in hotel management will be required if you want to become a steward in a reputed restaurant or hotel. The starting average annual income of a hotel steward is near about Rs.2,50,000.
- Event Manager: Events such as conferences, meetings, weddings, product launch parties, etc., have become common these days. The role of an event manager comes into existence here. His responsibility is to make sure that the event is proceeding properly. The event manager is experts at the creative, technical and logistical elements that help an event succeed. This includes event design, audio-visual production, scriptwriting, logistics, budgeting, and negotiation and, of course, client service. They should have the ability to understand each client's requirements and should plan the events accordingly. Event managers should possess expert planning, managing and coordinating skills. Also, he/she should be creative enough to come up with interesting ideas regularly. A bachelor’s degree in Hospitality or Hotel Management, Meeting and Event Planning or related field is must for the event planner. A fresher can expect Rs.5,00,000 per annum for a start in the event management field.
- Amusement Park Manager: Amusement park managers, also known as theme park managers, are in charge of the overall operations of an amusement park, including duties ranging from hiring new employees to supervising the park's security staff. An amusement park manager has the responsibility of overseeing all of the park's daily operations such as ride maintenance, customer revenue, and park cleanliness. They run administrative duties and engage with staff and customers. Park manager has complete budget control and he/she will be responsible for ensuring the overall financial success of the theme park. A manager will also have a hand in procurement, maintenance, and health and safety. A bachelor’s degree in common fields of study includes tourism, hospitality or hotel management, marketing or business will be required to become a park manager. The average income of an amusement park manager is nearly Rs.5,50,000 per annum.
Above are some of the lucrative career options for the students of hotel management. You can go with any of the above careers according to your interest, as all the careers have promising outcomes with a bright future scope.